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Case Study · MBTA Commuter Rail

The Train Goes Further Than You Think

Turning a commuter utility into a destination vehicle

The MBTA Commuter Rail had a perception problem. For most Bostonians, it was a way to get to work, not a way to spend a weekend. The goal: shift that frame and drive ridership by showing people everything the rail could take them to.

The campaign needed to reach people in the moments they were already planning — not interrupt them mid-scroll with a transit ad.

Destination-first content at the point of discovery

We built the campaign around where the train could take you: beaches, foliage, festivals, seafood towns, day trips worth planning. Every piece of content led with the experience and followed with the rail as the easy way to get there.

Using The Boston Calendar's editorial reach and Joyraft's experience-first audience, we placed that content inside the natural discovery flow — weekend planning emails, event roundups, social posts — at exactly the moment people were deciding what to do.

1.3 million impressions, 2–3x industry benchmarks

The campaign reached 250,000 people across Greater Boston and New England, generating 1.3 million total impressions with engagement and click-through rates running 2–3x higher than industry averages.

More importantly, it changed how people thought about the commuter rail — not as infrastructure, but as access.

1.3m
Total impressions
250k
People reached across Greater Boston & New England
2–3x
Higher engagement & CTR vs. industry benchmarks
Channels
Editorial · Email · Social · Push notifications · Native ads
Market
Greater Boston & New England
Creative 1
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